Credit Card Policy

Payments such as credit and debit cards are NOT PROCESSED via our wholesale website, cibariastoresupply.com, at Order check out.  Once the Purchase Order is processed our customer service team will email you a SALES ORDER CONFIRMATION with your products, shipping method and date.  At that time, you are responsible for providing payment information to complete the transaction.

Cibaria knows how important it is that you receive your products in a timely manner.  Due to the increase volume of shipments, we are unable to individually contact everyone for their credit card information on the day the product is scheduled for shipment.  ALL CREDIT CARD PAYMENTS ARE DUE BY 2:00pm (PST) AT LEAST 1 (ONE) BUSINESS DAY PRIOR TO SHIPPING APPOINTMENT. For customers that keep a credit card on file, it will automatically be processed prior to 2:00pm one business day prior to shipment.  We are dedicated in making our efforts work for our customers in the best possible way. We hope this procedure will not be an inconvenience for you and will seamlessly keep your shipments on time.

If you have any questions or need any additional information please contact Lee Anne in customer service at (951) 823-8490 ext. 440, customerservice@cibaria-intl.com.