Dear Customers,
Cibaria is currently fullfilling a large volume of orders. Due to our high order demands we have limited time and space to hold onto completed orders that are ready for pick up. We are implementing a new policy to address this concern:
Once you receive a confirmation email stating that your order is ready for pick up, you will have 5 business days to make arrangements and schedule a pickup.
Orders that stay longer than 5 business days after the pickup
email has been sent may be subject to a storage fee of $20 per pallet per month.
If you have any questions, comments, or concerns about this new policy please contact our customer service department for further instruction. You can call or email us at (951) 823-8490 & customerservice@cibaria-intl.com.
Thank you for your understanding and your continued support.
-Cibaria Management